General Information

General Information

How do I cancel my subscription on Google Play?

Published · updated

On a mobile device

  • Open the Google Play Store

  • Select the UltraVPN app

  • In the subscription section, tap CANCEL

  • Tap YES to confirm cancellation

On a computer

  • Go to play.google.com

  • From the left menu, click My Subscriptions

  • Select UltraVPN

  • Tap Cancel subscription

  • Follow the onscreen instructions

If you cannot cancel your Premium Subscription in Google Play, please submit a request to our Help Center with your GPA order number and Google Play email address so that we can cancel for you.

*(If you are canceling because you were not satisfied with our application, please be aware that we offer free, technical support services for Premium customers through email and live chat.)*