Payments/Subscription

Payments/Subscription

What do I need to do to get a refund from Apple?

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*Issue: I would like a refund for my UltraVPN Premium subscription, which was purchased through the Apple App Store on my Mac device.  How can I be reimbursed?*

Refunding subscriptions bought on my Mac device

Please note that because you subscribed to your Premium account through the App Store, Apple's policy requires that you cancel and request a refund through them only.

Please make sure you have canceled auto-renewal on your Premium subscription through the App store before requesting a refund.

  1. Visit https://reportaproblem.apple.com/

  2. Sign in using the same Apple ID you used to purchase your Premium subscription

  3. Select the appropriate options on your screen

  4. Tap Submit.