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Mac

General information

  • What do all these settings mean on my Mac device for UltraVPN?
  • How do I activate Passwatch and Dark Web Scan on my Mac device?
  • How do I change my virtual location on Mac?

Payments/Subscription

  • How do I restore my purchase I made from the App Store?
  • What do I need to do to get a refund from Apple?
  • How do I cancel in the App Store when I am using my Mac device?

Profile/Installation

  • How do I sign into UltraVPN on my Mac device?
  • How do I reinstall the VPN profile on Mac?

Can't access web/app

  • Why is my speed slow on my Mac device and how do I fix this?
  • Why am I unable to watch BBC iPlayer on my Mac device?
  • Why can't I access Netflix on my Mac device?

Can't connect

  • Why can't I connect to a Virtual Location on my Mac device?
  • UltraVPN is not connecting on my Mac device. What can I do?

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