Mac

General information

• How Do I Change My Virtual Location on Mac?
• What do all these settings mean on my Mac device for UltraVPN?

Payments/Subscription

• How do I restore my purchase I made from the App Store?
• What do I need to do to get a refund from Apple?
• How do I cancel my subscription in the App Store on my Mac device?

Profile/Installation

• How do I sign into UltraVPN on my Mac device?
• How do I reinstall the VPN profile on Mac?

Can't access web/app

• Why is my speed slow on my Mac device, and how do I fix this?
• Why am I unable to watch BBC iPlayer on my Mac device?
• Why can't I access Netflix on my Mac device?

Can't connect

• Why can't I connect to a virtual location on my Mac device?
• UltraVPN is not connecting to my Mac device. What can I do?