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  2. iOS

iOS

General Information

  • Why is Passwatch not AutoFilling my app Passwords on iOS?
  • How do I change my virtual location on my iOS device?
  • What do all these UltraVPN settings mean on my iOS?
  • How do I activate Passwatch and Dark Web Scan on iOS?
  • How do I activate Dark Web Scan on iOS?

Can't connect

  • Why can't I connect to the Internet when VPN is on?
  • Why can't I connect to WiFi on iOS?
  • Why does the VPN icon disappear on my iOS device?
  • Why can't I disconnect UltraVPN on my iOS device from the iPhone settings?
  • UltraVPN is not connecting on my iOS device. What can I do?

iOS Subscriptions

  • How do I restore a purchase I made from the App Store?
  • How do I cancel a subscription purchased through the App Store?

Account/Devices

  • How do I request a refund through Apple?

Profile/Installation

  • How do I sign into UltraVPN on iOS?
  • How do I reinstall my profile on iOS?
  • How do I uninstall UltraVPN?

Can't access web/app

  • How to turn off location services on iOS?
  • I am trying to watch BBC iPlayer on my iOS device but I am unable to stream it. Is there anything I can do to fix this?
  • Why can't I access Hulu on iOS?
  • Why can't I access Netflix on iOS?
  • Why am I unable to access content from another app or from a website?

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